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Terms of Service
Effective Date: July 29, 2026
Welcome to Paw Clad (https://pawclad.com/). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. Throughout the site, the terms “we”, “us”, and “our” refer to Paw Clad.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. Please read these Terms carefully before accessing or using our website.
General Conditions & Age Eligibility
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence (typically 18 years of age or older), or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to refuse service to anyone for any reason at any time.
Products, Pricing & Service Modifications
- Product Descriptions: We make every effort to display the colors, features, and technical specifications of our pet gear (including dog shoes, boots, harnesses, and accessories) as accurately as possible. However, we cannot guarantee that your device’s display will render colors with absolute precision.
- Pricing & Availability: All product prices, shipping fees, and availability are subject to change without prior notice. We reserve the right to modify or discontinue any product or service at any time.
- Order Limitations: We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction, and to limit the quantities of any products that we offer.
Purchasing, Billing & Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and shipping details, so that we can complete your transactions and contact you as needed.
All payments made through our secure checkout system (including credit/debit cards, PayPal, and digital wallets) are processed in real-time. We reserve the right to cancel or refuse any order placed with us if fraudulent activity or unauthorized credit usage is suspected.
Returns & Refunds (30-Day Guarantee)
We offer a 30-day return policy for eligible products purchased through https://pawclad.com/.
- Eligibility: To be eligible for a return, your item must be unused, unwashed, free of pet hair, and in the same condition that you received it, with original tags and packaging intact.
- Initiating a Return: Returns must be initiated within 30 days of receiving your package by contacting our support team.
- Full Terms: For step-by-step instructions, return shipping guidelines, and non-returnable items, please consult our dedicated Return & Refund Policy page.
Pet Gear Sizing, Supervision & Safety Disclaimer
IMPORTANT NOTICE FOR PET PARENTS:
Paw Clad manufactures and supplies specialized protective gear (including shoes, boots, harnesses, and leashes) designed to enhance your dog’s comfort and protection. However, the safety and well-being of your pet remain your responsibility.
- Proper Sizing & Fit: It is the customer’s sole responsibility to measure their pet accurately using our sizing guides before purchasing. Ill-fitting gear can cause discomfort, restricted circulation, or mobility issues.
- Owner Supervision: Pet gear must always be used under adult human supervision. Never leave your dog unattended while wearing shoes, boots, harnesses, or clothing.
- Chewing & Normal Wear: Pet gear is not chew-proof. Paw Clad is not responsible or liable for any damage caused by chewing, scratching, improper fitting, general wear-and-tear, or misuse of the products after delivery.
- Limitation of Liability: Paw Clad shall not be liable for any direct, indirect, incidental, or consequential damages or injuries resulting from the improper use, fit, or supervision of our products.
Intellectual Property Rights
All content included on this website—including text, graphics, brand logos, product designs, software code, images, and visual elements—is the exclusive property of Paw Clad and is protected by international copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.
Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
- For any unlawful purpose or to solicit others to perform unlawful acts;
- To violate any international, federal, provincial, or state regulations, rules, or laws;
- To infringe upon or violate our intellectual property rights or the rights of others;
- To submit false or misleading information, or transmit viruses or any malicious code;
- To collect or track the personal information of others or scrape content without permission.
Governing Law & Dispute Resolution
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with standard international commercial practices and applicable laws. Any disputes arising from or relating to the use of this website or purchases made shall be resolved through good-faith negotiation or through competent legal arbitration.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Contact Information
Questions about the Terms of Service should be sent to us at:
- Email: [email protected]
- Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)
- Website: https://pawclad.com/
- Inquiries: You can also contact us through our Contact Us page.