Free Shipping on All Orders | 30-Day Easy Returns
Shipping Policy
Effective Date: July 29, 2026
At Paw Clad (https://pawclad.com/), we are proud to offer 100% Free Standard Shipping on all orders worldwide. No minimum purchase required, and no hidden fees at checkout.
Shipping Rates & Taxes
- Shipping Cost: 100% Free Worldwide Shipping on all orders.
- Taxes & Customs Duties (DDP): No Hidden Fees. All orders are shipped on a DDP (Delivered Duty Paid) basis. Applicable taxes and customs duties are fully covered by us. The price you see at checkout is the final price you pay—you will never be charged any additional fees upon delivery.
Order Processing & Cut-Off Time
Order Cut-Off Time: 5:00 PM (ET) (Monday – Friday). Orders placed before 5:00 PM ET will begin processing the same business day. Orders placed after 5:00 PM ET or on weekends/holidays will begin processing on the following business day.
Handling / Processing Time: 1 – 2 business days (Monday – Friday). Please allow this time for order verification, quality inspection, and packaging before your order is dispatched.
Estimated Shipping & Delivery Times
Once your order has been processed and shipped, total delivery times depend on your destination. Below are our estimated shipping timeframes:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7 – 10 business days |
| Canada | 7 – 12 business days |
| United Kingdom | 7 – 14 business days |
| Germany | 7 – 14 business days |
| Italy | 7 – 14 business days |
| France | 7 – 14 business days |
| Spain | 7 – 14 business days |
| Australia & NZ | 8 – 15 business days |
| Rest of EU | 10 – 18 business days |
| Rest of World | 15 – 25 business days |
Shipment Tracking
As soon as your order ships, we will send a confirmation email containing your tracking number and tracking link. You can easily track your parcel’s real-time transit status through our website or directly via the courier’s system.
Delivery Issues & Lost Packages
We take full responsibility for ensuring your package reaches you safely.
- Delivered Status Issues: If your tracking information states that your package was delivered, but you have not received it, please check around your residence, mailbox, or with neighbors first.
- Dedicated Support: If you still cannot find your parcel, contact our support team directly. We will immediately investigate the status with the logistics provider, assist in locating your shipment, or issue a replacement/refund if necessary. Our team will follow up on your order status until it is safely in your hands.
Contact Us
If you have any questions regarding your shipment, need tracking updates, or require address corrections before shipping, please contact us:
- Email: [email protected]
- Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)
- Website: https://pawclad.com/
- Inquiries: You can also submit a message via our Contact Us page.